Expiration Dates and Alerts, Statuspage.io Integration, and More (3/23/23)

🚨 Expiration date and automatic alerts

Wish you could indicate when a document expires, and get notified as this date approaches? As our top requested feature - we are thrilled to announce now you can!For most docs, you can select an 'expiration date' which will display internally. As this date approaches - admins will get an 'expiration alert' email 30, 7, and on the day of expiration. Talk about making it easy to keep your Trust Center up to date.'Expiration date' is available on all plans, while 'expiration alerts' is a feature for our paid plans. Learn more here.


🔗 Statuspage.io integration

Connect directly to your Statuspage within the Trust Center (found under 'Status Monitoring' in 'Infrastructure' card). To flag - only paid plans can use this integration. Once connected, you will see system status displayed, which updates every time the Trust Center is loaded. Checkout SafeBase's own integration here.


🔔 Slack - customize mentions and tagging

Configure custom mentions for Slack notifications from certain events, for example - access request, file downloaded, new subscriber, etc. Want @channel to be notified? Just @here? Or maybe a specific person or group (such as the sales group)? Now you can! This feature is only for our paid plans. To get started, please respond to this email, or reach out to your CSM. For setup, we will need you to pass us identifiers, as detailed here. Still have questions? Help article here.


🚀 But wait, there's SO MUCH more!

→ Refer vendors and your peers - by popular request - it is now quick and easy to share SafeBase with vendors and peers! Sick of trying to conduct a vendor review and wish they had a slick Trust Center to speed up the process? Or have a friend at another company who wants to reduce questionnaires? Simply 'share via email' or 'refer LinkedIn connections' to get them started with SafeBase.This pop-up displays when you log-in and within the app (on far left green navigation pane, 'Recommend SafeBase' towards the bottom).


→ Point of Contact - admins can now toggle on to collect Point of Contact for those requesting access to their Trust Center. Collecting this email will help you and your team quickly determine if this request is legit and who is the best to follow-up with, if needed.To get started: navigate to 'Security Portal Settings' (click gear emoji at top right of Security Portal tab) > 'Functionality' > 'Point of Contact'. After enabling this, visitors requesting access will see this field in the form:


→ Add or edit Knowledge Base (KB) with API endpoints - now admins can use our API to add or edit a KB entry! This gives you the ability to build flows or apps to mange and update all KB contents 🥳. To note, only paid plans can take advantage of this new feature. Learn more here.

→ ENS compliance - new badge added for Spanish ENS standards. Look for the ENS item within the 'Compliance' card:


🗓️ Coming soon

→ Multi-prod Knowledge Base (KB) - if you have multi-prod (multiple Trust Centers), you will be able to manage KB content for each product.

→ Weekly analytics digest email - receive an easily digestible, weekly email with key metrics. This email will provide a snapshot of performance over the last week, letting you stay on top of usage and trends.

→ Bulk invite accounts or account members - admins will be able to directly create new accounts (or add account members within an existing account) through a file import.

📣 SafeBase news

Will you or your team be at RSA Conference this year?! Come visit us at Booth 1957 in the South Expo Hall. Our team would love to say hi 👋.Also please join us on Mon. April 24th for the RSA Innovation Sandbox. SafeBase is one of the ten finalists selected to pitch. We are HONORED to be included, and know our success can only be attributed to our amazing customers, like you. Please come cheer us on! Learn more about the contest here.


A few weeks ago we announced adding SBOM (Software Bill of Material) to the 'App Security' card. Check out our latest blog, What and the Why of SBOMs, where our team member Nate explores this topic further.

Lastly, as always - please add a feature request or upvote on our customer feedback portal. We love hearing directly from you!

Best, Team SafeBase 🌎🌍